Privacy Policy

Last Updated: 17-11-2024

1. Introduction

At Suncity Polyclinic, we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, contact details, identification number, date of birth, and medical history provided during consultations or through forms on our website.
• Non-Personal Information: Information that does not identify you personally, such as anonymous usage data, general demographic information, and information collected through cookies and other tracking technologies.

3. How We Use Your Information

We may use the information we collect from you to:

• Provide medical and healthcare services to you
• Improve our website and services
• Send you important updates and announcements related to our services
• Respond to your inquiries and support needs
• Comply with legal and regulatory requirements

4. Sharing Your Information

We may share your information with:

• Authorized Personnel: Our medical and administrative staff who require access to your information to provide healthcare services.
• Third-Party Service Providers: We may engage third-party providers to assist us in delivering services, such as IT support or data storage, who are required to maintain confidentiality and use data only as instructed by us.
• Legal Authorities: We may disclose information if required by law, court order, or to protect our rights and the safety of our patients and staff.

5. Data Security

We implement security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information, subject to legal and professional obligations. If you would like to exercise these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Suncity Polyclinic
Batha, Riyadh, Saudi Arabia
Email: info@suncitypolyclinicsa.com
Phone: +966 53 453 4808